WEBVTT

NOTE duration:"00:07:45"

NOTE recognizability:0.887

NOTE language:en-us

NOTE Confidence: 0.906261532

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You drive past them often.

NOTE Confidence: 0.906261532

00:00:08.290 --> 00:00:10.968
Process on the side of a highway.

NOTE Confidence: 0.906261532

00:00:10.970 --> 00:00:13.055
But have you ever wondered

NOTE Confidence: 0.906261532

00:00:13.055 --> 00:00:15.140
about the stories behind them?

NOTE Confidence: 0.662353137777778

00:00:16.150 --> 00:00:18.010
Pero no one family just

NOTE Confidence: 0.662353137777778

00:00:18.010 --> 00:00:19.498
walking down the road.

NOTE Confidence: 0.893839114285714

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It's June 12th, 1:45 in the morning.

NOTE Confidence: 0.893839114285714

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All right. Listen somebody out there

NOTE Confidence: 0.893839114285714

00:00:27.270 --> 00:00:30.294
on I-20 near exit 503 in Terrell.

NOTE Confidence: 0.752273986666667

00:00:32.020 --> 00:00:32.920
Voice is here.

NOTE Confidence: 0.787644557777778

00:00:36.510 --> 00:00:39.170
I just ended up hitting a deer

NOTE Confidence: 0.787644557777778

00:00:39.170 --> 00:00:41.148
or something. Wasn't a deer.

NOTE Confidence: 0.93862105

00:00:43.850 --> 00:00:47.160
It was Jonathan Hearn.

NOTE Confidence: 0.914545546666667

00:00:47.160 --> 00:00:50.199
An Amazon driver?

NOTE Confidence: 0.914545546666667

00:00:50.200 --> 00:00:52.010
And Alicia Harmon's brother.

NOTE Confidence: 0.731842991666667

00:00:53.420 --> 00:00:55.310
Absolute worst day of my life.

NOTE Confidence: 0.8875652325

00:00:58.790 --> 00:01:01.218
It's resulted as. My

NOTE Confidence: 0.890281494666667

00:01:01.490 --> 00:01:02.897
brother's life is just now across on

NOTE Confidence: 0.890281494666667

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the side of the road that people pass.

NOTE Confidence: 0.935518046666667

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But it's crazy

NOTE Confidence: 0.887175051428571

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like that's just how the story ends, you

NOTE Confidence: 0.887175051428571

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know? But the story begins 15 hours earlier.

NOTE Confidence: 0.83380442

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It's 10:01 AM on June 11th,

NOTE Confidence: 0.83380442

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30 year old Jonathan Hearn clocks in

NOTE Confidence: 0.83380442

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at this Amazon facility and hits the

NOTE Confidence: 0.83380442

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road with a truck full of packages.

NOTE Confidence: 0.83380442

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Like most Amazon drivers,

NOTE Confidence: 0.83380442

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he doesn't actually work

NOTE Confidence: 0.937611160833333

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for Amazon. His employer is a third

NOTE Confidence: 0.937611160833333

00:01:33.516 --> 00:01:35.629
party delivery company called Triumph

NOTE Confidence: 0.940534558461539

00:01:35.660 --> 00:01:37.065
Logistics. From the moment that

NOTE Confidence: 0.940534558461539

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my brother got on the road

NOTE Confidence: 0.940534558461539

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that day, there were red flags

NOTE Confidence: 0.92496115

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going. 12:13 PM Jonathan is pulled

NOTE Confidence: 0.92496115

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over for what will become the first

NOTE Confidence: 0.92496115

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of several times. He stopped that day.

NOTE Confidence: 0.843984108888889

00:01:50.720 --> 00:01:53.464
We had a couple of complaints on

NOTE Confidence: 0.843984108888889

00:01:53.464 --> 00:01:56.062
your driving. OK. What the officer

NOTE Confidence: 0.843984108888889

00:01:56.062 --> 00:01:58.780
didn't know was Jonathan had gone

NOTE Confidence: 0.92218459

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days without his PTSD

NOTE Confidence: 0.92218459

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medication and was having

NOTE Confidence: 0.91718478

00:02:02.110 --> 00:02:03.220
a mental episode.

NOTE Confidence: 0.876369408333333

00:02:04.660 --> 00:02:05.824
Call sheet that I made contact

NOTE Confidence: 0.876369408333333

00:02:05.824 --> 00:02:07.049
with you and that you're not

NOTE Confidence: 0.85624112

00:02:07.060 --> 00:02:10.190
intoxicated. Since he appears sober, he's

NOTE Confidence: 0.972904315

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sent on his way.

NOTE Confidence: 0.8005468875

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Everybody OK? Yeah,

NOTE Confidence: 0.8005468875

00:02:17.824 --> 00:02:20.314
imagine a little shook up.

NOTE Confidence: 0.94818246

00:02:23.700 --> 00:02:26.290
About an hour later, police body

NOTE Confidence: 0.94818246

00:02:26.290 --> 00:02:28.520
camera shows Jonathan drives his

NOTE Confidence: 0.92998043875

00:02:28.604 --> 00:02:31.328
Amazon van through a customers yard,

NOTE Confidence: 0.92998043875

00:02:31.330 --> 00:02:32.622
eventually getting stuck in

NOTE Confidence: 0.92998043875

00:02:32.622 --> 00:02:34.237
the woods behind her house.

NOTE Confidence: 0.92998043875

00:02:34.240 --> 00:02:36.032
The homeowner calls the cops.

NOTE Confidence: 0.92998043875

00:02:36.032 --> 00:02:38.336
I don't know where to start.

NOTE Confidence: 0.92998043875

00:02:38.340 --> 00:02:40.236
I've been doing this a long time and

NOTE Confidence: 0.92998043875

00:02:40.236 --> 00:02:42.317
this just doesn't make any sense at all.

NOTE Confidence: 0.92998043875

00:02:42.320 --> 00:02:45.000
Dumbfounded the center officers

NOTE Confidence: 0.92998043875

00:02:45.000 --> 00:02:46.645
calling a state trooper to

NOTE Confidence: 0.92998043875

00:02:46.645 --> 00:02:48.290
give Jonathan a sobriety test.

NOTE Confidence: 0.649974022857143

00:02:48.640 --> 00:02:50.352
Your sentences are coherent.

NOTE Confidence: 0.649974022857143

00:02:50.352 --> 00:02:51.636
Your nurse tumbling?

NOTE Confidence: 0.649974022857143

00:02:51.640 --> 00:02:53.528
I don't smell anything.

NOTE Confidence: 0.649974022857143

00:02:53.528 --> 00:02:56.360
The story is kind of disturbing.

NOTE Confidence: 0.649974022857143

00:02:56.360 --> 00:02:58.240
They have PTSD or something.

NOTE Confidence: 0.649974022857143

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I do have PTSD,

NOTE Confidence: 0.649974022857143

00:02:59.440 --> 00:03:01.240
but it's never been an issue.

NOTE Confidence: 0.649974022857143

00:03:01.240 --> 00:03:02.512
I think you should take the rest of

NOTE Confidence: 0.649974022857143

00:03:02.512 --> 00:03:03.985
the day off and talk to your employer.

NOTE Confidence: 0.940919512

00:03:05.970 --> 00:03:07.586
Still concerned about a

NOTE Confidence: 0.940919512

00:03:07.586 --> 00:03:08.800
safety, the state trooper

NOTE Confidence: 0.925760028181818

00:03:08.810 --> 00:03:11.395
follows Jonathan while in route

NOTE Confidence: 0.925760028181818

00:03:11.395 --> 00:03:14.230
his dashcam captures this video of

NOTE Confidence: 0.925760028181818

00:03:14.230 --> 00:03:16.138
Jonathan's van swerving off the road.

NOTE Confidence: 0.712693763333333

00:03:17.110 --> 00:03:18.450
There is no penalty does

NOTE Confidence: 0.712693763333333

00:03:18.450 --> 00:03:19.690
not affect your record. The

NOTE Confidence: 0.76529442

00:03:19.700 --> 00:03:21.195
trooper pulls him over and issues

NOTE Confidence: 0.76529442

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Jonathan a warning for failure

NOTE Confidence: 0.76529442

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to drive in a single lane and

NOTE Confidence: 0.76529442

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refers his license to the state's

NOTE Confidence: 0.76529442

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mental Advisory Board for review.

NOTE Confidence: 0.76529442

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Writing Jonathan is suffering from

NOTE Confidence: 0.76529442

00:03:31.110 --> 00:03:34.140
PTSD and possible lack of medications.

NOTE Confidence: 0.929923573703704

00:03:35.630 --> 00:03:38.282
Forney, TX next he calls Jonathan

NOTE Confidence: 0.929923573703704

00:03:38.282 --> 00:03:40.050
supervisor at Trump Logistics

NOTE Confidence: 0.929923573703704

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to tell him that Jonathan is

NOTE Confidence: 0.929923573703704

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unsafe to drive and ask someone

NOTE Confidence: 0.929923573703704

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to come pick him up. All right.

NOTE Confidence: 0.929923573703704

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4:25 PM Jonathan Supervisors arrived

NOTE Confidence: 0.929923573703704

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to take custody of him and the van.

NOTE Confidence: 0.929923573703704

00:03:54.540 --> 00:03:55.844
About an hour later,

NOTE Confidence: 0.929923573703704

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they returned to the Amazon facility.

NOTE Confidence: 0.929923573703704

00:03:58.080 --> 00:04:00.172
Internal records show they

NOTE Confidence: 0.929923573703704

00:04:00.172 --> 00:04:02.180
don't send Jonathan home.

NOTE Confidence: 0.929923573703704

00:04:02.180 --> 00:04:03.488
They sign him in

NOTE Confidence: 0.91600426

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under another driver's name. They

NOTE Confidence: 0.96357279

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put him back on the road

NOTE Confidence: 0.933622589

00:04:07.820 --> 00:04:10.065
to continue his route, delivering

NOTE Confidence: 0.933622589

00:04:10.065 --> 00:04:12.790
packages across north and East Texas.

NOTE Confidence: 0.95538604

00:04:15.840 --> 00:04:17.150
I can't believe that anybody

NOTE Confidence: 0.95538604

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would even do that, they didn't.

NOTE Confidence: 0.968359383333333

00:04:20.490 --> 00:04:23.070
They didn't care. Why

NOTE Confidence: 0.958418309090909

00:04:23.080 --> 00:04:24.095
do you think that they

NOTE Confidence: 0.958418309090909

00:04:24.095 --> 00:04:25.380
didn't take him off the road?

NOTE Confidence: 0.97825956

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Because they needed the packages delivered.

NOTE Confidence: 0.9494615

00:04:33.520 --> 00:04:35.968
Back on the road, Jonathan's

NOTE Confidence: 0.9494615

00:04:35.968 --> 00:04:37.549
unusual behavior continues.

NOTE Confidence: 0.960068555

00:04:37.550 --> 00:04:40.118
He fails to deliver most of his packages.

NOTE Confidence: 0.960068555

00:04:40.120 --> 00:04:41.880
Instead, photo show he opens

NOTE Confidence: 0.960068555

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them and fills them with trash.

NOTE Confidence: 0.960068555

00:04:44.605 --> 00:04:47.976
In just look at his communications with

NOTE Confidence: 0.960068555

00:04:47.976 --> 00:04:50.290
his supervisors at Triumph Logistics,

NOTE Confidence: 0.960068555

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they look like gibberish.

NOTE Confidence: 0.960068555

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Amongst each other,

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his supervisors write.

NOTE Confidence: 0.960068555

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This is bizarre behavior and I'm

NOTE Confidence: 0.960068555

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wondering if the cop was right.

NOTE Confidence: 0.899275973333333

00:05:04.130 --> 00:05:06.162
8:25 PM Jonathan returns

NOTE Confidence: 0.899275973333333

00:05:06.162 --> 00:05:07.630
to the Amazon facility.

NOTE Confidence: 0.9159335

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He gets in his personal vehicle

NOTE Confidence: 0.9159335

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and drives aimlessly for hours

NOTE Confidence: 0.916910069473684

00:05:13.955 --> 00:05:17.519
until its truck runs out of gas along I-20.

NOTE Confidence: 0.916910069473684

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He sees a gas station across the highway

NOTE Confidence: 0.916910069473684

00:05:20.420 --> 00:05:22.588
and decides to make a run for it.

NOTE Confidence: 0.770479716666667

00:05:24.800 --> 00:05:26.789
1:45 AM Jonathan

NOTE Confidence: 0.9080581925

00:05:26.920 --> 00:05:28.000
is hit and killed.

NOTE Confidence: 0.894181915

00:05:32.850 --> 00:05:33.838
We were best friends.

NOTE Confidence: 0.87377139

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I miss every single thing

NOTE Confidence: 0.87377139

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about him every single day.

NOTE Confidence: 0.90346471875

00:05:41.720 --> 00:05:44.436
There is extreme negligence that they didn't

NOTE Confidence: 0.90346471875

00:05:44.436 --> 00:05:47.469
get him off the road and get him help.

NOTE Confidence: 0.900822253333333

00:05:48.050 --> 00:05:50.175
Shelby caulking is a former

NOTE Confidence: 0.900822253333333

00:05:50.175 --> 00:05:51.875
dispatcher for triumph logistics.

NOTE Confidence: 0.900822253333333

00:05:51.880 --> 00:05:54.970
She says Amazon's delivery service partners,

NOTE Confidence: 0.900822253333333

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called DSPS like Triumph,

NOTE Confidence: 0.900822253333333

00:05:57.166 --> 00:05:59.911
often manipulate Amazon system by

NOTE Confidence: 0.900822253333333

00:05:59.911 --> 00:06:02.683
checking in drivers who are unfit

NOTE Confidence: 0.900822253333333

00:06:02.683 --> 00:06:05.390
to drive under other drivers names.

NOTE Confidence: 0.900822253333333

00:06:05.390 --> 00:06:06.582
The DSPS do it,

NOTE Confidence: 0.900822253333333

00:06:06.582 --> 00:06:08.733
she says to keep their drivers on

NOTE Confidence: 0.900822253333333

00:06:08.733 --> 00:06:11.128
the road longer than Amazon allows,

NOTE Confidence: 0.900822253333333

00:06:11.130 --> 00:06:13.610
increasing the number of packages

NOTE Confidence: 0.900822253333333

00:06:13.610 --> 00:06:15.594
delivered and increasing the

NOTE Confidence: 0.900822253333333

00:06:15.594 --> 00:06:17.670
amount the DSP gets paid. I've

NOTE Confidence: 0.949774754285714

00:06:17.680 --> 00:06:19.794
been seeing it happen more and more.

NOTE Confidence: 0.949774754285714

00:06:19.800 --> 00:06:21.690
Yes, it does happen a lot.

NOTE Confidence: 0.9441357795

00:06:22.120 --> 00:06:23.676
Another former Triumph Logistics

NOTE Confidence: 0.9441357795

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employee told us the same thing

NOTE Confidence: 0.9441357795

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since she still works in the

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industry and fears retaliation.

NOTE Confidence: 0.9441357795

00:06:29.730 --> 00:06:31.878
We agreed to hide her identity

NOTE Confidence: 0.9441357795

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and change her voice. The reason

NOTE Confidence: 0.926888631

00:06:33.960 --> 00:06:36.024
why I want to speak out is because

NOTE Confidence: 0.926888631

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I myself was placed in position

NOTE Confidence: 0.926888631

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to drive when I shouldn't have.

NOTE Confidence: 0.926888631

00:06:39.840 --> 00:06:41.792
I only had one eye that was operating

NOTE Confidence: 0.926888631

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and they still put me behind the wheel.

NOTE Confidence: 0.886716033333333

00:06:46.570 --> 00:06:48.530
A driver that's out on the road when they

NOTE Confidence: 0.886716033333333

00:06:48.530 --> 00:06:53.049
should not be could kill somebody easy.

NOTE Confidence: 0.886716033333333

00:06:53.050 --> 00:06:55.787
John Trapani is the owner of Triumph

NOTE Confidence: 0.886716033333333

00:06:55.787 --> 00:06:57.394
Logistics and Jonathan's boss.

NOTE Confidence: 0.886716033333333

00:06:57.394 --> 00:06:59.866
He declined to answer our questions.

NOTE Confidence: 0.886716033333333

00:06:59.870 --> 00:07:02.294
Amazon told us they were unaware

NOTE Confidence: 0.886716033333333

00:07:02.294 --> 00:07:04.770
of this issue until we called.

NOTE Confidence: 0.886716033333333

00:07:04.770 --> 00:07:06.849
They sent a statement saying we are

NOTE Confidence: 0.886716033333333

00:07:06.849 --> 00:07:09.159
working with our delivery service partner

NOTE Confidence: 0.886716033333333

00:07:09.159 --> 00:07:11.419
triumph logistics to fully investigate

NOTE Confidence: 0.886716033333333

00:07:11.419 --> 00:07:13.853
the allegations and will take any

NOTE Confidence: 0.886716033333333

00:07:13.853 --> 00:07:15.693
appropriate action once that's complete.

NOTE Confidence: 0.9037932575

00:07:17.860 --> 00:07:20.780
If somebody just took the time to care.

NOTE Confidence: 0.9037932575

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And intervene that day instead of everything,

NOTE Confidence: 0.9037932575

00:07:23.820 --> 00:07:25.014
continuing and ***********.

NOTE Confidence: 0.9037932575

00:07:25.014 --> 00:07:27.800
If the bosses had done the right

NOTE Confidence: 0.9037932575

00:07:27.869 --> 00:07:29.747
thing and taking him off the

NOTE Confidence: 0.9037932575

00:07:29.747 --> 00:07:32.706
road and not put him back out.

NOTE Confidence: 0.9037932575

00:07:32.710 --> 00:07:35.048
There's no telling that could be a

NOTE Confidence: 0.9037932575

00:07:35.048 --> 00:07:36.886
different outcome than having to visit

NOTE Confidence: 0.9037932575

00:07:36.886 --> 00:07:39.280
a side marker on the side of the road.

NOTE Confidence: 0.907516096

00:07:41.980 --> 00:07:45.000
In Dallas I'm Charlotte Huffman.